You can modify your order simply by sending your request via this contact page. Please provide all details for your adjustment and your order number. 

NOTE: 

• Your order is only eligible to be modified within 6 hours after placing the order. If we don't receive any request to modify the order within this timeframe, the order will locked for processing and can no longer be adjusted.  

We are sorry to hear you wish to cancel your order. If you'd like to cancel your order, please send us your request via this contact page including your order number. If possible, hope you can let us hear about your cancellation reason, we’re always looking for ways to deliver happiness.

NOTE: Your order is only eligible to be canceled within 6 hours of placing the order. After that time, the order is locked for processing and can no longer be canceled.

Yes, we do ship internationally! We offer worldwide shipping to ensure customers around the globe can enjoy our products. Please note that shipping times may vary depending on the destination country.

We accept a variety of payment methods to make your shopping experience convenient. These include credit cards (Visa, Mastercard, American Express), PayPal, and, in some regions, alternative payment methods such as Apple Pay or Google Pay. Rest assured, your payment information is secure and protected during the checkout process.

Unfortunately, we are unable to edit the billing address once an order has been placed. However, the payment will be taken out directly from the PayPal account or the Card you provided so the billing address will not affect the payment. If you receive the confirmation email for your most recent order and the billing address is incorrect but the shipping address is correct, you will still be able to receive your order. Therefore, please make sure that your shipping address is correct.

You can visit this site to follow up on your order status right away: 

NOTE: An order number or tracking number is required. You may get them from the order confirmation or shipping confirmation emails.

Fill in the text content of the collapsible item here. You can provide details and explanation for the question here.

Our stock is spread out over multiple fulfillment centers and manufactories in order for them to get to you faster. 

This means orders containing multiple items may be shipped individually.

You may receive one item before the next. So don't panic if you don't receive all of your items at once. 

It is normal that your shipment has been delayed in updating tracking information for a few days. Most of the time the latest updates will appear after that. 

This can be due to (but not limited to) weather incidents, customs clearance, or carrier backlogs. Some carriers take a longer time for updated tracking information, especially international shipments. 

We're sorry you received a parcel with damaged/broken/defective items!Please contact our support team via Contact Us with photos of your order and the received package's cover including the detailed shipping label, we’ll do our best to get this sorted for you.